Restaurateurs are always on the lookout for the next unexpected event that could slow the flow of customers. Impactful events, such as the recent Coronavirus pandemic, or more localized events, such as large local employer shutting its doors, can quickly cut into the business of a restaurant. How prepared are you for a sudden drop…
When you run a restaurant, ways to save money are often hidden in plain sight. For one thing, when’s the last time you took stock of how much you have invested in equipment, including your technology? By upgrading your equipment and technology you can improve your working processes. And more efficient processes means you can…
Looking for that conclusive edge in business is akin to seeking the Holy Grail. Clues abound, and yet the moment of triumph feels elusive. Getting the competitive edge you desire, while building an improved customer experience, requires more than just intuitive feelings. You need the hard facts; data that accurately steer your observations in the…
Taking your business to the next level is always at the forefront of any business owners thinking and planning. But even the most carefully thought out plans can be thwarted by events or conditions that often went unnoticed until it is too late.When you learn what is slowing you down, you can use your tools…
You arrive at your store on a Saturday morning and are greeted by a handful of waiting customers. Store traffic picks up around your store quickly on this day, and the air is filled with excitement as your staff, customers, and you are all rushing from place to place. Eating lunch today is a marathon,…
Running a cafe can be a very social experience. You most likely will be on a first-name basis with your regulars, and new customers may seek your advice about anything from upcoming area events to the best place to get an oil change. As part-time barista, part-time personal assistant, and full-time business owner, you need…
