When it comes to your business, you take pride in not being tethered to any one location. Your motto has always been “Bring the products to the people” and you let it show. Instead of operating out of a traditional brick and mortar store, you’re always on the go. While it provides an amazing sense of freedom, you’ve also noticed that your POS isn’t as “travel-friendly” as you would have hoped.
Since you’re not tied to a physical location, your POS system shouldn’t be either, right? That’s where cloud POS function becomes important. The flexibility of a cloud-based POS system gives you some amazing business management options. Your customer-facing business can now double as your office and your business as a whole starts to run more smoothly. While cloud-based POS systems are quickly becoming a standard, there are several reasons why they’re especially useful for mobile businesses.
Increase Mobility by Taking your Office with You
After a long day in the trenches, you pack up and start for your home base. You eat food that definitely falls short of healthy and you finally get to sit down long after it has grown dark. Perhaps you need to take inventory and place any restock or new item orders that are pending, perform equipment cleaning and maintenance, and prepare for the next day. Maybe you’ll take a crack at balancing your books, but with blurring eyes and tomorrow’s business day already looming, you decide that must wait until tomorrow. Or the next day. Or the next.
Even if your numbers say you’re succeeding, this isn’t an ideal approach to your business. It can be better, and for the sake of yourself and your business, it should be better. The mobility possibilities that a cloud-based POS solution bring to your business operations are a game changer. You can manage your business in real-time, using automated inventory and sales management, which can be monitored from a smartphone or tablet-based POS app. Sales and transactional data, including the ability to offer e-receipts, flexible payment options, and drop-shipping options to your customers, gives you a leg up by enhancing the customer experience.
The biggest concern around cloud POS functions and solutions for those with businesses on the move is connectivity and accessibility. An innovative solution will be able to function on both cellular and wireless networks and should come with an offline mode that syncs data and inventory information when you are next able to connect.
Additionally, your data will be transmitted with high-level encryption in place, thus keeping it from hackers and would-be identity thieves. And, with all of your data stored in the cloud, the loss of a device through a technical issue or theft will not affect you for long. Simply bring another device online, and your data will be safe with very little downtime.
Elevating Your Success Through Enhanced Data Usage
The ability to remain flexible while being in the know at all times are some of the bigger challenges facing business owners. This quickly becomes a gap for mobile businesses, as accessing data and ordering information may not be as convenient. Cloud POS function brings all of this to you anywhere, at any time, freeing you up to interact with the customer during surge times.
One distinct advantage of this is the ability to monitor real-time data. This can become indispensable if you have staff working at multiple venues, or you are not able to be at any of your planned locations. Using this data, you get to see the play-by-play of how you’re performing.
We encountered an example of this with a recent client. They were selling their products at a competition in three different locations simultaneously. One van was almost out of product “A,” but the other two vans were seeing hardly any traffic at all. Before their cloud-based POS solution was in place, phone calls, text messages, or even “sneakernet” was required to get the product that the first van needed. This still did not resolve the issue of lighter foot traffic for the two vans, though, as they returned with almost all of the product they started out with.
Shortly after we helped the owners implement a new, cloud-based POS solution for their fleet, the story changed significantly. At the next event, the owners ran into the old problems yet again, except this time they were able to resolve all of them thanks to the real-time data the app presented to them. They quickly discounted the items that were not moving, and re-purposed inventory between the three vans according to how each van was performing. This gave them a 75% increase in sales that day, and the long-term gains allowed them to purchase a fourth van within a few months of installing the new POS system. Their new, customized POS system gave them the competitive edge they were dreaming of, with a little help from a valued partner.
Deepening Customer Relationships
The most important aspect of a cloud POS function comes from outside of your business. Your customers are ultimately the keys to long-term success. It’s especially important for mobile businesses that don’t get the same amount of face time with every customer they meet.
That’s why it’s essential to have a POS solution in place that’s able to help you foster and develop these relationships across each and every location you visit. Traveling to a craft fair where your handwoven bracelets sell particularly well? Your POS will help remind you of your past successes so you can stock up accordingly. Headed to a food truck festival where some menu items don’t sell as well? Your food truck POS helps you know to save those for another day.
On top of all this, you can even create loyalty programs if you tend to frequent the same areas on a rotating schedule. This rewards your longtime customers and incentivizes them to return but it also provides a hook for new buyers to give you another try. It’s truly a win-win for both your business and your consumers.
Finding the Right Cloud POS Function
You know that not all businesses are created equal. Neither are POS systems. It’s important to find a provider that understands the unique challenges that mobile businesses face and can help them face those challenges in stride. You need a provider that wants your business to succeed just as much as you do.
Seeking the assistance of a cloud-based POS expert is an important element to achieve the implementation of a POS system that is an asset for you. Mobile business operations must have the data they need when they need it, and talech is here to help. We invest the time required to fully identify the key business challenges you face. We match the options available to your distinct needs, leaving you feeling confident that your solution will step up to the challenges you face. Contact us today to sign up for a demo and to learn more about how talech can be your valued POS partner.