Fire & Hold for Full-Service Restaurants
Orchestrating the dance between your patrons at the table, your servers, and your kitchen is a production often hidden behind the curtain. Restauranteurs know this all too well: making sure dishes are served together, in a timely fashion and to the guests’ specifications is vital to pas de deux that creates repeat customers.
Full-service restaurants can now manage their order flow to the kitchen with a two-step fire and hold process. Set a course to fire with a single tap and fired courses show when they were sent.
- ability to control which courses to fire and which to hold
- prominent button to add a course or a position
- choose whether to include items on fire ticket
- set whether to prompt for position or course when adding item
For more on the Fire & Hold feature, please read our in-depth description of the feature in our article Fire and Hold Feature.
Please note: this feature is for premium restaurant customers only.
For some businesses, embedding data onto a barcode–price, weight, SKU/PLU, quantity–on a barcode is vital to speeding up the checkout process. Particularly common in delicatessens, butcher shops or any business selling weighted or bulk items, knowing the price, weight or quantity at the register ensures accuracy, not to mention help you track inventory levels more closely.
With our embedded barcode feature, talech allows you to define the structure of your unique barcode (as defined by your scale) within the register to extract the data included in the barcode. You can customize:
- number of digits for SKU/PLU
- number of digits for Price
- number of digits for Quantity
- number of digits for Weight
- number of digits for Check Digit
Please note: your scale will need to have the ability to set a unique identifier at the start of the barcode. Please refer to your scale’s manual to determine if this is possible.
Additionally there are three options for determining quantity when an item is added to an order:
Do not determine quantity: if an item is scanned, quantity is always 1, regardless of weight or price.
Price: compare price of scanned item versus product base price. For example, a $1 base-weighted item is scanned at the terminal with a barcode that reads $2. Therefore, the item is 2x the base weight. The $1 item will ring in as having a quantity of 2.
Weight: weight of product is quantity, regardless of price.
Camera Scanner for iPad
The build-in camera on the iPad can now be used to scan barcodes on products, gift cards, and loyalty cards. No additional hardware required! Supported barcode formats: UPC-E, Code39 + Mod43, EAN-13, EAN-8, and Code-128.
Use the camera for:
- Scanning products at the register
- Finding a product to edit and adding barcode to a product
- Filter to an item in inventory log
- searching for a loyalty customer during checkout
- using a gift card for a purchase and activating a new gift card
Inventory Log in App (Premium)
You can now view your inventory log in the register, track sales performance of an item, check the history, see orders with that item and even issue a refund.
If a customer wishes to return an item but doesn’t have a receipt and quite remember when it was purchased, you can use the inventory log to look up the particular item, view a date range of when it was approximately sold, and find the order in which it was sold.
Tapping on an order will bring up the closed order view and you can issue a refund for an item or refund a payment.