Restaurateurs know the pain of operating with razor-thin profit margins, and any potential place where cost or productivity savings can be made are worth their weight in gold. While on the hunt for cost-cutting solutions for your restaurant, the basics of operating a restaurant must prevail: accurate service, high-quality meals, low wait times, and satisfied customers. Where should you start your deep dive into how your restaurant’s processes are executed? In the kitchen, of course.
The kitchen is where the action is in any restaurant; nothing gets served or brings the customer through the door without your kitchen. It’s here that you can make the biggest and most impactful changes to create a greater profit margin. Of all of the potential changes you can add to your kitchen, there is one dynamic change that stands out: implementing a modern, innovative kitchen display system (KDS).
Enabling Your Kitchen
The biggest gain brought to a kitchen by a kitchen display system solution is through precise control of your kitchen workflow. A high-tech KDS solution comes with a workflow management system built into it, giving you and your staff an easy way to customize and conduct kitchen operations to maximize operational efficiency. The process improvements in your kitchen ultimately lead to an increased capacity for filling orders without the need to increase kitchen square footage or add staff.
An innovative kitchen display system also brings with it the ability to manage orders throughout a multi-stage process. Orders received on the floor by waitstaff or cashiers can be sent immediately to the kitchen, putting the days of paper slips and bad penmanship to rest. The increased accuracy reduces orders sent back to the kitchen, cutting down on inventory leakage. Additionally, once orders are in the system they move seamlessly as they progress from station to station, speeding up processing time and keeping mistakes to a minimum.
Using the gathered data, you can create and analyze reports to better understand the dynamics of your kitchen. Using this information, you can create better precision in your workflows by identifying and resolving production bottlenecks. The increased productivity and consistency of order fulfillment by your kitchen line will lead to higher levels of customer satisfaction and fewer mistakes, both contributing to increased profit margins.
Deepening Ties with Your Customers Through Order Accuracy
Ever sat down for a meal only to spend the majority of your time at the restaurant waiting? Stomachs begin grumbling, moods begin to sour, and when your food is finally brought out, you realize they got your order completely wrong. If this has ever happened to you, what are the chances you went back to that restaurant? Probably pretty low.
An effective kitchen display system allows your waitstaff to be proactive with customers from the moment they enter your establishment through the time they leave with a satisfied, fulfilled look on their faces.
These acts of proactive responsiveness to your customer’s needs will move your establishment to the top of their dining options list, giving you a greater crowd of frequent diners to draw from for continued business. This higher caliber of service will draw rave reviews, and the fundamental approach of making the customer happy gets easier with a dynamic, flexible KDS solution in place. A KDS solution will not only turn your kitchen into a customer satisfying money maker but will give you more leverage and adaptability when it comes to general inventory management.
Start Achieving the Benefits of Kitchen Display Systems
The wide range of benefits provided by a kitchen display system gives restaurateurs an easy, viable way to add execution and precision to their establishments. While running a restaurant without a kitchen display system may work in the short-term, you should consider this as your next investment. And while investing in a KDS is a complex decision, as is choosing a partner with whom you can have confidence. Your partner must be willing to walk this road with you and will learn your business as well as you do while presenting you with all of your KDS, EPOS, and POS options.
When you reach out to talech, you gain more than a POS solution provider. When working with restaurants we take full advantage of our knowledge in your industry and match you with one of our KDS valued partners. We want to learn how your restaurant works inside and out so that the solution recommended for you is executed with your present and future in mind. Contact us today to sign up for a free demo and find out how we can revolutionize how your restaurant operates.