In the restaurant world, things move pretty quickly. An updated décor or a seasonal menu will boost sales for a short period of time. However, you ultimately will need something more than new tableware and a fresh coat of paint to keep customers flocking to your restaurant. As dining expectations begin to take on more of a technical feel, the challenge for you is to entice your increasingly technology-savvy clientele with something different. That something is restaurant management software for Android.
Why You Should Consider a Mobile POS Solution
Adding mobile POS functionality to your restaurant flow is perhaps the best next step in developing a customer-enticing dining environment, whether you’re a fine dining establishment or a more casual joint. Known as mPOS for short, this adds mobility to the mix and allows tablet-armed staff to quickly address the needs and wishes of customers. You gain production across all aspects of the restaurant’s operation, as these can be utilized at the table, hostess stand, bar, and in the kitchen.
Having restaurant management software for android devices allows orders to be taken at the table with increased accuracy and sent directly to the kitchen. With mPOS in place, this all gets completed without the need for staff spending valuable time hand-delivering a hard to read paper order slip to the bar or kitchen. You can process payments right at the table, easing any payment privacy concerns. And, you can even place a tablet at each table and have the customer create their own orders, giving them even more control over their experience.
Selecting between Android or Apple-based mobile devices is the next choice you will need to make when you have decided on taking advantage of all the benefits mPOS can offer you. Choosing between these very similar platforms can often come down simply to aesthetics or user preference. Since you need to make the best choice for your business, we will take an Android focused look into a few key elements of an mPOS solution that must be addressed by your selected mobile platform.
Hardware Requirements for Android Are Lighter on the Pockets
Perhaps one of the most notable attractions to Android-based mPOS devices is that they are comparatively cheaper than their Apple-based equivalents. There are also a wider variety of mounting options for Android devices, giving you a clear advantage in usage flexibility and the types or sizes of devices you introduce into your restaurant’s environment. Android devices are non-proprietary and can easily connect to a wider range of peripherals, such as receipt printers or payment processing devices. This helps in reducing hardware expenditures across the board and makes it easier to have spare devices on hand.
Solving the Android Security Riddle
Android mPOS devices present restaurateurs with a glass-half-full, half-empty security profile. On the one hand, the inexpensive and nearly disposable characteristic of much of the Android hardware in the market greatly lowers the risk of device theft. This can reduce device replacement costs, reduce insurance premiums, and allow you to increase the visibility and availability of these devices to the public.
The flip side of the security puzzle comes when considering the Android operating system itself. Recent security reviews of both products reveal that Apple gets the definitive nod as being the more secure platform. The Android operating system is open source and is more accessible to virus and malware creators, and apps in the Play Store are not as secured or examined as those in the Apple Store. Apple also has better control over security updates than Android devices can achieve.
This means that while Android may present many benefits, you may find some of the cost savings reversed in managing and securing these devices. It will be important to understand what will be required of your restaurant in maintaining your mPOS devices. Whether this is to contract with a third party for device maintenance or to hire someone to accomplish this internally, you must ensure that your mPOS devices are not sending customer transaction data to Chinese or Russian hackers.
Restaurant Software for Android May Be Better Suited to Your Staff
One way, besides theft prevention, that gives restaurant management software for Android a nod over Apple devices is again the cost factor. The inexpensive nature of most Android devices contributes to their popularity, meaning that more than likely your staff already owns and can navigate an Android device. This reduces training time and costs and may prove to lower you long-term support costs as well.
The openness of the Android operating system allows users to apply updates when it is convenient for them and the business. Where Apple requires authentication and is strict in controlling its operating system, Android devices can be set to update at a time best suited for your restaurant’s schedule. This increases the flexibility and usability of your mPOS configuration when Android devices are in the mix.
One additional benefit using Android devices may introduce to your operations is durability. Apple devices, especially iPads, are considered to be more fragile than Android-based tablets. Android tablets have about a 5-year life span, as opposed to iPads and their 4-year life span, and are known to be easy to maintain physically. This is especially important in the kitchen, the bar, or at the table, where spills and drops will most likely be a part of your mPOS device’s daily routine.
Your Customers Probably Are Already Familiar With Them
One of the best and most encouraging reasons to utilize an mPOS approach in your restaurant is that most, if not all, of your customers are already familiar with these devices. This familiarization promotes their adoption of your new technology with ease and comfort. It instills an image of your restaurant as being at the top of the tech game in your industry, which works to enhance your brand. It presents them with the extra “wow” factor that will entice them on each and every visit.
Deciding on Restaurant Management Software for Android Devices
Making the decision to take advantage of the full range of benefits offered by restaurant management software for android projects the image of your technical know-how to a technology-oriented audience. Intriguing them through the proper use of Android POS devices elevates your game in all parts of your restaurant, from the dining room to the back room. Enhancing the customer experience is seamless with the right POS solution in place, and in having the best mPOS hardware on hand.
Making this determination requires placing your eyes on every aspect of your restaurant with laser-like precision. Overestimating what technology will appeal to your customer base can be a grave error. Thankfully, there are experienced POS solution providers out there that can help in guiding you towards integrating the best POS software solution for your unique restaurant scenario.
With talech by your side, you get more than a restaurant software for Android provider. We learn the ins and outs of your business inside and recommend the best solution for you based on what we see. You will feel confident in your efficiency gains, and will discover firsthand the benefits of implementing an mPOS strategy into your business operations. Reach out to us today to sign up for a free demo and find out how we can revolutionize your business.