If you don’t have time to say things twice, then you need a digital point of sale system for your fast food restaurant. In fact, if you want to maintain the “fast” aspect of your food service at all, you need a digital point of sale system for fast food.
The latest point of sale system for fast food tech lets you connect every team within your restaurant through real-time, easy to understand messages and updates that can corral all the chaos of service.
Using nothing more complicated than a series of iPads and printers, you can take multiple customer orders at the same time, deal with alterations, allergies, and personal preferences, keep an eye on your order flow, change up your menu and prices on the fly, and automate your inventory process so you never get caught short during the rush.
In a business where you don’t have time to say things twice, a flashy new POS system could mean you don’t even have to say anything once.
Intuitive, Touch-Screen Tech
A point of sale system for fast food restaurants needs to service multiple customer service exchanges at the same time. With a few registers in the front of house, perhaps a self-service kiosk, a drive-through option at peak times, and the growing need to offer online pre-orders and deliveries, there’s a lot of information arrowing toward your kitchen. All these orders need to be managed across multiple devices at the same time leaving no room terminal logins and lengthy messages.
Instead, your point of sale system for fast food should run on the touch-screen simplicity of a tablet interface. Powered by icons rather than words, such a system lets your front of house team punch in orders quickly, and your kitchen staff understands matters at a glance.
If you’re still pinning checks to the pass your only building pressure on your kitchen. The digital solutions now available let your cooks acknowledge an order with a finger tap and start a countdown the front of house team can monitor to keep things flowing through the restaurant. In fact, the whole process from order to delivery to payment can be monitored across each station within your building… and any external device you can hold in your pocket.
Fast Food in the Clouds
That last fact is possible because today’s point of sale systems for fast food outlets are housed in the Cloud. This networked technology stores all your business software on external servers so anyone with the passcode can access them at any time. It creates a floating network that links all your touch-screen terminals, and all your back of house financials, rosters, and planning.
The advantages cover both service and after-hours tasks, but the goal is the same – faster, smoother communication and preparation that keeps your customers happy.
POS Service Advantages
Using a digital POS system is like communicating in person at light speed. It’s clear and its quick. If you’re willing to turn over your restaurant to a fully integrated system you get to conduct business with minimal physical movement and zero shouting.
Each team has its own intuitive, touch-screen terminal, which can host any function used throughout the restaurant – so any team can check in with any other to see how each is performing.
Every point of sale for fast food terminal can be used to accomplish any of the following:
- Takes orders and payments
- Make custom alterations to orders
- Change the menu, prices, and specials in real-time
- Adjust table configurations and allocate seating
- Accept bookings and online orders
- Open tabs and manage tips
Every member of the team gets to play their role in the easiest, most efficient role possible. And its not even very high tech. These kinds of connected systems use the same tech that links offices branches or lets you share a group chat on WhatsApp.
Importantly, point of sale systems for fast food outlets also have a role to play behind the scenes.
POS Planning Advantages
Success in the fast food industry is about preparation. You have to fill all those mustard bottles and stack all those napkins before you can start serving them up at breakneck speeds.
Your POS system naturally has to be a part of that process in order to be useful. So, your POS terminals and software packages have to include all the purchase orders, budget information, roster details, and payment options you need to run an effective business. More interestingly, though, your POS system can unlock critical data about your sales and your customer’s behavior.
You should be able to link the real-time sales events that pass through your POS register with your inventory in order to build a picture of how your business is performing. You can get a snapshot of what’s selling and what isn’t across any timeframe you find relevant. You can instantly work out your top sellers for the day, week, or month, monitor seasonal and long-term customer favorites and track customer order alterations to see if there’s a common thread to what customers do and do not want from your food.
This is the kind of insight you can’t get from just observing service at full speed or going over your purchase orders once a month.
To improve your understanding of your own business and your own customers, you need to go digital and let the computers do the data crunching.
Better Service with a Point of Sale System for Fast Food
A comprehensive POS system will make your customer service faster, more accurate, and more flexible. With every member of the team taking orders with taps and altering the menu with easy to understand icons, there’s no delay and no confusion. As a manager, you can get a birds-eye-view of the whole operation and watch the journey of every burger from order to exit.
It’s a very 2020s concept of fluid communication through a visual interface based on a hidden wealth of data and real-time information. The result is satisfied customers who get exactly what they ordered only quicker.
At talech we design POS systems that improve every aspect of your business. Our solutions are customizable to your unique needs and can be scaled to match your growth. If you sign up for a free demo today you’ll get a glimpse at a better, faster way to serve your customers.