For restaurants and the range of businesses involved in serving food, Online Ordering was always going to be an important part of future growth. Events over the last few weeks and the related restrictions around movement have significantly increased that importance.
Online Ordering has been available on talech for some time, but it may not be something you have needed to utilize until now so it’s worth going back to basics.
talech’s Online Ordering provides a new way for customers to reach you. It seamlessly integrates with your existing talech register, allowing you the flexibility to easily customize your in-store menu for delivery or pick-up. Some of the key features include:
- A Branded Website
- Integrated Payment Options
- Seamless Order Management
- Automatic Notifications
- Customer Insights and Reporting
With talech’s Online Ordering, you can create a free, mobile-friendly website with one click that is accessible from any device. You are in control with user-friendly features that are easily adapted to suit your business’s needs. Trying to cope with a surge in orders? You can pause online ordering right from talech Register to keep your kitchen running smoothly. You can adjust times for accepting online orders and so much more.
Keep your customers informed every step of the way after they place an order. Get notified immediately when new orders arrive, so you never miss anything. In-app, email and SMS notifications to you so you know when a new order is placed. Build your customer database and understand your customers better with each order. Track customer activity across online and in-store orders. Track sales across all channels.
Watch this video to get an overview of Online Ordering:
Almost overnight, Online Ordering functionality has become vital for a huge number of our customers and to help, we have prioritized the release a number of enhancements to talech’s Online Ordering feature. You can find out more about these enhancements below.
Introducing our Online Ordering Enhancements
Website promotions via QR code:
You can now generate a QR code to promote your online ordering website by using our new “promote tool” in your online ordering settings. Add this QR code to your social media, website or even print it off and add it to your shop window so your customers can order ahead or send it to a friend. Once scanned this QR code will bring them directly to your online ordering website!
You can now publish business announcements directly on your Online Ordering website quickly and concisely. This may help you to:
- Update customers on safety precautions
- Communicate changes in business opening hours
- Promote special offers and/or discounts
Stripe Integration with Online Ordering: talech customers can now use the Stripe payment gateway to process payments online. All you need to do is set up an account with Stripe and contact our support team with your Stripe credentials.
talech Discount and promotion codes:
Promote your latest menu items or offer your loyal customer value off their next purchase with our discount and promo code feature.
- Creates codes to post to your social media pages to promote your business
- Enable discount barcode/QR code for instore offers
- Codes can be redeemed online using our Online Ordering platform
- Apply codes to specific products or categories to promote high-profit margin items like FRIESFRIDAY or WINGSWEDS
If you have any queries, please contact the talech Support Team on email@example.com