A point of sale system isn’t a tool for running your business, it’s a way to improve it. Since the digital transformation of business turned every aspect of management into an app and a software program, point of sale has become a platform for intelligently grouping these functions together and combining them to make your working life more effective.
These systems have sprung up as iPad-powered alternatives to the traditional cash register, and now stand as all-in-one hubs for managing every facet of your business.
There are 5 key point of sale system functions you’ll want in place to get the most out of your working life. They are:
- Cloud Potential
- Staff management and empowerment
- Flexible service functions
- Customization and integration
- Data science revelations
Making the Most of the Best Point of Sale System Functions
The list begins with the most important change to business in the digital era, cloud computing.
1. Cloud Potential
The best point of sale systems are located in the cloud. Moving your business tools into an all-in-one platform stored online makes them easier to access, cheaper to use, and more effective. It’s a five-pronged approach that has transformed small and large businesses alike. With a cloud-based POS, you can be certain you are getting:
Accessibility – From the personal devices you use at home, on the move, and at work you can access hundreds of features powerful enough to run your entire business.
Affordability – Hosting your software in the cloud removes costly overheads and the need for the expertise and infrastructure to run the world’s best business programs.
Flexibility– Your POS solution can be tailored to your specific business with the ability to add and remove features as you see fit.
Support – Having someone else take responsibility for the maintenance of your software also comes with a promise of online support should something go wrong.
Growth – Digital expansion involves subscribing to additional license seats and mastering new product features, not moving to a bigger office.
The Cloud is more a launchpad than a feature, in the strictest language, but you’ll struggle to do business in 2020 without it.
2. Staff Management and Empowerment
Your staff provides your business’s personality. Your point of sale system functions should make it easier for them to do their jobs, and more enjoyable for them to come to work. There are a range of employee-focused functions available within the leading POS solutions, but the necessities are roster, timesheet, and tip self-management, and an interface that can be easily mastered.
Whether you have wait staff who need to transfer complex orders to the kitchen, sales staff who want to show a customer through the possible variations in size, color, and style, or a beauty therapist who wants to let their client pay with the ease of tap-n-go, employee functions are a central part of the best POS solutions.
3. Flexible Service Functions
New technologies are only as valuable as the practical impact they have on your business. In the service, retail, and restaurant industries this means giving you greater control over what happens once the customers start walking through the door. Functions such as table and position management let you see the entire floor and react in real-time to the peak rush. There are also functions for bill splitting, tab allocation, loyalty memberships, and on-the-fly discounts and deals that can make the difference between a night out and a unique dining experience.
In the service and retail arenas, there are flexible payment options, automated and online appointment booking, and live inventory management functions that keep the sales ticking over. The right POS system will result in a frictionless customer experience where the realities of business are kept beneath the social experience entering your world.
4. Customization and Integration
All your point of sale system functions should act as an extension of the way you like to do business. You can add hardware that’s appropriate for your outlet, be it a barcode printer for professional standard specials, or a customer-facing iPad display that details your whole range of beauty treatments, or a customer loyalty program complete with unique incentives and a high-quality card.
Once you’ve selected the features that your business needs you can integrate them to provide coverage across your working life. So, your accounting program—even a third-party one such as Quickbooks that you want to retain from the old days—links with your purchase orders, which links to your live inventory, which links to your live sales data. You can create your own network of business tools to both get the job done and investigate how you might do a better job next time.
5. Data Science Revelations
The most impressive point of sale system functions are the ones that not only help you manage your business but also give you advice on how to improve your business. Data science has become an affordable and understandable aspect of modern business as the digital revolution melts all your customer, product, and expenditure information down into a single stream of insights. You’re already processing all sorts of details about who buys your stuff and when and why. With a POS system in place, you can collect this information and turn it into practical decisions.
The result is a clear answer to questions about the best-selling products, the impact of marketing on sales, and the importance of customer and supplier loyalty. You can use this data to set your prices, streamline your purchasing, and better time and target your promotions.
Transform Your Business with a Trusted POS Partner
With each of these features in your POS toolbox, you can not only run your business more seamlessly, but also you will gain the ability to utilize data to your advantage as you make improvements and shift strategies. With a POS partner like talech, you will always have support at your fingertips.
When you partner with talech for your business needs, we devote our time to identifying your business challenges. We use this information to provide you with an innovative POS solution with all of the best point of sale system functions that will level the playing field. Reach out to us today to sign up for a demo and to learn more about how talech can be your valued POS partner.