Innovation has been driving some exciting trends in POS technology, and this evolution shows no signs of slowing. With small and mid-sized businesses always looking for new and efficient ways to conduct business, these developments have been timely. Small businesses are taking advantage of the ability of modern POS solutions to scale down Enterprise functionalities into a size and price point that a smaller business can easily use.
One of the most notable of these emerging technologies has been the point of sale software tablet. Tablets, in particular iPads, offer a maximum of business flexibility with minimal support costs. Not only do they give you an inviting, modern aesthetic, but the rise in the use of POS apps makes them a perfect fit for a business looking to revamp its technology. But what is the best way to go about implementing iPad tablets into your business?
POS Vendor Provided Versus Bring Your Own Device
The very first question that you must have answered is how to acquire your iPads. The two primary options available to you offer up their own unique pros and cons. Weighing these for both options, with your level of comfort, costs, and what best serves your business, will help you make the best choice. The high level of app scrutiny will assure you of long-lasting security, plus Apple’s renowned approach to providing support will be there in either scenario.
Bringing your own device allows you to add iPads that match the criteria you seek. You must budget appropriately for each device, and will most often not receive any type of business or volume discount. You will also be responsible for initiating service for malfunctioning devices. Also, you will be most likely responsible for applying important security patches and may inadvertently choose a model that falls under the specified requirements of your POS solution or any associated apps.
POS provided iPads that adhere strictly to the vendor’s requirements will ultimately be the best path to follow. Your provider manages the devices remotely via your POS solution, and can facilitate the rapid replacement of defective devices should you experience a breakdown. Most POS platform contracts will allow you to add or remove devices as needed, reducing the need to keep an expensive iPad sitting in a drawer during your slower periods.
Tablet Usage in Small Retail Driving a New Revolution
The introduction of tablets and POS apps into the retail space has given small and mid-sized retailers the competitive push they needed to stay ahead of the game. Utilizing tablets, small boutiques and retailers in any industry can create an endless aisle of product offerings to their customers. Staff can perform actions for customers that were formerly reserved for the checkout counter, such as accepting payments or processing an exchange, thanks to easy access to the cloud.
Taking advantage of advanced cloud-based data management, your staff will effortlessly stroll the aisles alongside your customer, quickly answering questions or placing special orders for slight variances of products you carry. This “can-do” attitude will be empowering for your staff and will reduce the amount of time spent chasing items down or performing time-consuming inventory tasks, such as manual counts.
Restaurants Are Turning the Tables on Inefficient Practices
Another small business sector in which tablets are making their presence felt is in the hyper-competitive restaurant market. Restaurants are faced with growing challenges that inhibit their ability to turn a profit. Lost revenue due to mishandled orders, running out of a key ingredient, or long wait times are things that contribute to waste in a restaurant. Tablets are having a dramatic impact on limiting the negative effects of these common waste points.
Arming servers with tablets increased your rate of table turnarounds and order accuracy. Your servers can simply tap on the ordered items and up-charge items, and send orders directly to the iPad-based kitchen display system in the back. Meanwhile, you can update menu availability to coincide with ingredient availability and demand, and have this information update the menus on all of your staff’s tablets in near real-time.
Tablet-Based POS Solutions Frees Hands in Salons
Utilizing iPad tablets in a salon atmosphere provides a high degree of assistance for building a relaxing and inviting environment for clients. The precise blend of cloud-based technology, app-based access to critical business functions, and the mobility aspect of the iPad removes the stress of daily operations from your business atmosphere. This better serves your customers and makes you a more attractive option thanks to your innovative business atmosphere.
Stylists can readily access client information to make tailored recommendations around products and styles. Also, the ability to show examples of hair or nail styles to a client while they are seated in the chair helps to build a more personalized experience. Managing appointments is made easier using your POS app, which allows your clients to view the calendar of their favorite stylist, or to make an appointment with them without having to stop at the front desk on the way out the door.
Guidance For Your Own Point of Sale Software Tablet a Click Away
Adding iPad tablets to your POS solution requires that you conduct an in-depth examination of how these devices would best serve your business. Deciding between buying your own iPad, or using tablets provided by your POS vendor is only part of the puzzle. You must design an effective plan that is easy to use by your staff, engages your customer base, and makes sense for your business goals. This is why it is important to have an experienced POS expert at your side.
Engaging an experienced POS solution provider is a great step towards perfecting your iPad POS integration. talech offers a wide range of customizable features and hardware options to help you to build the ideal iPad-based POS backbone for your business. Reach out to us today to sign up for a demo and to learn more about how talech can be your valued POS partner.