As the bar industry looks to emerge from recent events, bar and tavern owners are seeking new ways to conduct business. One important thing bar owners are factoring into their business plans is to develop improved operating strategies through the use of advanced technology. But where do you start? Just how much technology does a bar or tavern need to streamline operations and to improve the bottom line?
An important piece of technology to consider is the addition of a cutting-edge POS solution. However, you want this POS solution to include all of the features that you need while delivering an adaptable model that is friendly to the unique requirements of operating a bar. Determining just how much a bar point of sale system can cost is simplified if the process is broken down into three easy to execute parts. This way, you emerge from a POS implementation with a high-value POS system in place.
Weighing the Costs Versus the Benefits of New POS Technology
Taking that decisive first step forward towards a new, sophisticated POS platform brings with it anxieties around cost and overall functionality. There are important questions that you need answers to if you are to accurately weigh various cost points with the benefits provided by a potential POS platform. Some of the key questions to ask yourself when determining whether or not a POS system meets your cost and performance expectations should include:
- What features come standard with this particular solution?
- Are there any functions that I do not need that can be excluded from the solution?
- Is this POS system easy to use, or will my staff’s production be hampered by it?
- Are the included inventory controls conducive to tracking individual units, such as ounces?
- Can I add or subtract features with a minimal impact on cost?
This short list of questions will give you a better sense of how well a POS solution fits your bar’s operational strategy and budget. The answers to these questions will guide you not just in what a solution can provide, but also will make you aware of any other internal processes that can be easily addressed by your POS system. This way, you build a complete POS solution from the start and can immediately build a better business model for your bar as a result.
Avoid Being Sunk by Maintenance and Support Costs
One thing that you need to pay particularly close attention to is the overall costs associated with operating your POS system. Not all maintenance and support contracts are created equally, and in some cases can actually cost more than the system itself. Any POS solution that you implement must deliver clearly stated maintenance and support terms and must come from a POS solutions provider that has developed a reputation for meeting their stated service level agreements (SLAs).
Some foundational elements of a bar-friendly support plan must include the following items. Without these, you may find yourself in the awkward position of having full bar stools but without the ability to enter in orders or accept payments.
- Phone and remote support options must be available during your operating hours.
- Ideally, support escalations should be available to help in emergency scenarios.
- Software and security maintenance must be performed by your provider but on your schedule.
- A long-term maintenance plan should include free operating system and app upgrades, as well as included equipment refreshes.
Industry-leading POS solution providers understand that the support they provide is a direct reflection of the products they sell. Just as you would not try to pass off boxed wine to customers for a premium price, the same should be expected from your POS provider. Support should come as a part of your overall POS solution, and must also include in-depth training for you and both your current and any staff members you may hire down the road.
Bar POS Solutions Contribute to Reduced Staff and Training Costs
Perhaps nothing has more of a costly impact on a bar than having improperly trained bar staff. Ill-prepared drinks, mismanaged orders, and customer favoritism can quickly sink the reputation of your bar. Training must be done in all areas of your operations, and your POS technology is no exception. While POS technology cannot overcome mistakes in the nuances of bartending or customer service, it can give them the best tools possible to help your bar operate smoother and more efficiently.
Training may cost money in some cases, whether by directly paying a trainer or indirectly through loss of labor hours or limited production. Most of these financial costs to providing POS training should be offset by free training and support provided by your POS vendor. When your staff learns from experienced guidance of a POS expert, they have more confidence when using the POS solution while placing your POS system at a higher value in their minds.
Keeping Your Bar Point of Sale System Cost Under Control
Integrating cutting-edge POS technology into a bar or tavern business model can feel a bit out of the range of your bar. However, a module-based POS solution can give you the features and functions you need while staying safely within the confines of your budget. There are some important cost considerations that go into choosing the best POS platform for your bar, the first of these being the selection of an experienced POS consultant.
Your POS consultant will guide you through the stormy POS solution waters and towards the safe harbor of a well supported, value-rich solution. They will understand that not all innovative POS features apply to your business model, and will give you a perfected POS system design that checks all of the boxes on your list. And, they will ensure that support and training for your new POS solution are available when you need it the most.
Engaging talech gives you more than a POS solution provider. We invest the time to learn more about the particular challenges that your bar or tavern faces daily. Armed with this information, we work to build a perfect blend of highly capable POS technology that gives you an optimal level of support but falls well within your budget. Reach out to us today to sign up for a free demo and find out how we can revolutionize your business.