A pleasing visual appeal is something that does more than win accolades among your peers. Customers will admire the efficiency and elegance that a well-designed business environment projects. This cannot happen, however, if you are relying on a legacy POS cash register and drawer set up to power your business in the modern business world. Consumer expectations have driven POS technology forward, requiring you to take a decisive step forward in the POS technology you use.
Turning your business into an exhibit of modern technology that provides a high level of customer service with an enticing line of products is easier than you think. Sleek and sophisticated POS options in the form of a touchscreen POS system can help you implement eye-catching and cutting-edge POS technology without watching your budget dissolve before your eyes. Adding to the ease of using touchscreens in your business is that this technology is already used on a personal level by your staff and customers alike.
Developing an understanding around all of the options available in a touchscreen POS system starts by examining three important fundamentals for today’s business environment. Obtaining the ability to take advantage of these three areas helps to maximize your ROI, while giving you the immediate dividends of standing out from the crowd. You will also gain a high level of confidence in your new POS solution, which will be contagious among your staff and ultimately, the customer.
Enjoy the Power that Tablets Will Provide to Your Business
The mention of touchscreens typically turns the imagination towards a fixed, mounted LCD panel that is capable of accepting touch commands. This configuration requires that the screen be connected to a computer under the counter, or to a server in the backroom. While a level up from a legacy POS register configuration, there is still much room for improvement, as well as very little to offer in terms of projecting a modern appearance to the world.
The introduction of tablet computing into the small business world has provided a simple way to introduce sleek and stylish technology with a drastically reduced physical footprint. Tablets provide this by giving you a powerful, mobile computing platform in a small, handheld device. The ability to deploy an app, provided by your POS solution, onto a tablet device means that you and your staff can take your work with you anywhere you go.
Mounting brackets will allow staff to remove tablets for use elsewhere in your business reduces the number of devices you need to have on hand. Usability and support are improved, especially when the superior security and support of the iPad are utilized. Using an iPad as your touchscreen hardware platform of choice gives you a user-friendly experience, a high level of security, and the ability to take advantage of a robust suite of mobility options.
Take Advantage of Modern Mobility Options
Using iPad tablets as your touchscreen POS hardware choice gives you some exciting ways to take advantage of mobility functionalities. Staff is no longer tied to a terminal, nor will they need to leave a customer to perform basic tasks such as these:
- Perform inventory lookups.
- Execute sales transactions.
- Send food orders directly to the kitchen.
- Query a customer’s history to better personalize their experience.
- Research styles and looks while the customer sits in the chair or in the dressing room.
In addition to these time-saving and customer enticing tasks, routine inventory and business management tasks can be easily performed from anywhere. Your POS app can be installed onto the smartphones of your staff, making it easy to create or view shift schedules or payroll information. Sales reports can be built and executed, allowing you to make proactive changes to the products or services you provide to your customers based on the trends your reports reveal.
Building a Better Customer Service Experience
The physical appearance of your business will turn heads with iPad-based touchscreens in place. However, this alone will not present you with long-term gains in revenue. Harnessing the power of iPad tablets will give you both the sleek usability of touchscreens and the perks that mobile POS technology can introduce into your business model. The ability to blend multiple innovative technologies into one platform will revolutionize how you improve the customer experience.
A great example of this can be seen in a case study of a quick-service restaurant. With lines that often extended through the door at lunch, a better method was needed to reduce the number of line desertions this QSR was experiencing. After researching how modern line-busting techniques work, the owner decided to deploy two touchscreen, iPad kiosks that were loaded with their POS solution’s app and equipped with both contactless, EMV, and swipe card readers.
This provided the QSR with more capabilities than just reducing peak line wait times. The owner noticed immediately that order accuracy approved to near-perfect levels. With less staff needed to man checkout terminals, more staff could work the kitchen, which greatly improved the speed in which orders were filled. And, the ability to deploy an ordering app was easily extended to customer smartphones, adding that extra special touch of online ordering into the mix.
Learn How a Touchscreen POS System Can Benefit Your Business
Upgrading your POS terminals to touchscreen hardware will provide you with more than a streamlined feel to your hardware. The decision to utilize touchscreens within your business environment opens the door to some exciting, emerging, POS technology. The intricate blend of tablets and mobile POS options completely changes how you can conduct your daily business. And, the ability to use highly secure and support-friendly iPads as the go-to hardware of choice makes your transition easy.
Conducting an upgrade with all of these different technologies is made easier by engaging an experienced POS consultant. With their finger on the pulse of emerging POS technology trends, they can design a POS solution that is built on touchscreen technology and gives you the mobility and flexibility you need to stay ahead of consumer expectations. This helps your business to operate at its peak performance while you offer an exciting environment that boosts the reputation of your brand.
Starting a partnership with an expert in POS technology will fill a critical requirement when it comes to getting an iPad-based POS solution right. The touchscreen options that talech can offer include customizable features and flexible iPad compatible hardware options. With these in place, you can achieve a high-performance and secure POS environment that presents you with the tools to help you today and far into tomorrow. Reach out to us today to sign up for a demo and to learn more about how talech can be your valued POS partner.