While point of sale systems advantages are numerous, tailoring them to your specific business needs will be essential for success. Whatever industry you are in, the following five benefits are perhaps the most valuable across the board:
- Economical efficiency
- Ease of use
- Operations scalability
- Convenience and speed
- Analytical data processing and reporting
Let’s take a closer look at how each of these advantages can benefit your business.
#1. Economical efficiency
Believe it or not, you can add new devices without any significant change in monthly utility charges. Energy-efficient POS systems keep your electric bill down while maximizing operational efficiency.
POS devices are physically economical, too, typically about as compact and slim as a regular smartphone or iPad. They won’t take up much space at all, whether you place them in the kitchen, POS counter, or at customers’ tables.
Before cloud-based systems, terminal users were forced to learn the quirks of every POS software solution. Remember the days when the trick of the trade was trying to get the software to “accept” a task you needed to complete through a series of buttons and command prompts?
Thankfully, point of sale systems have come a long way since then. Nowadays, top-quality POS systems offer the advantage of customization. You can tailor your system to best serve both your overall business needs and even individual user profiles.
#3. Ease of use
The point of a POS system is, at its core, to simplify your operations. The idea is to maximize efficiency while providing the best possible experience for you, your staff, and your customers—and this starts with the user interface.
User interfaces need to be bright, easy to read, and easy to navigate for all lighting situations. When considering a POS to purchase, find out how the menu bars are laid out. The vendor should have videos ready that demonstrate how navigable the system is. It should be easy to choose certain settings and activate certain features, and even apply them to specific job roles or employee IDs.
That same streamlined experience should be available to your customers as well. Reminders of current promotions or sales should be displayed prominently on the customer-facing display (CFD), but not get in the way of your shoppers’ browsing. Little things like being able to view one’s cart while shopping, easily adding or removing items, and categorizing different types of items intuitively are all key contributors to a positive user experience.
#4. Operations scalability
Having a scalable POS solution in place doesn’t necessarily mean more added costs upfront. You can purchase a POS system with multiple devices on a fast, cloud-based system for a few hundred dollars per month.
#5. Convenience and speed
Yes, you can split the tab at the table when a customer needs it. Servers can access live orders from any terminal on the network. Your restaurant can take advantage of many more features such as these:
- Set-up revolving menu
- Customer history
- Specialty drink lists
- Seasonal items
POS inventory management allows you to carry a standard inventory for multiple locations and keep stock levels accurate.
#6. Analytical data processing and reporting
For years, you’ve heard a lot of talk about business intelligence (BI). BI has evolved into more specialized terminology and uses. However, what does BI mean to a bakery, salon, or restaurant? The meaning is simple: what are the financial and operational results of your company?
Even a small business can produce an enormous amount of data. Is your POS able to capture, analyze, and produce reports that managers can use to plan and make strategic decisions?
The pressure of regulation and competition has transformed the landscape of small businesses everywhere. Business is more tenuous for many owners; therefore, now is the time to harness cloud-based POS BI to access insight about your company, you may have never thought was possible before.
The Advantage of an Innovative POS Solution
With so many POS products that flood the retail and online market these days, it might seem easier just to take the recommendation of a business friend than start a search for the perfect POS system on your own. The problem with taking a buddy’s advice is that their unique business needs are not likely to be exactly the same as your own, even if they operate in the same industry and in a similar manner. As such, the POS system that works well for their business won’t necessarily be the best fit for your own.
Instead, it’s better to find a POS consultant who can run an in-depth analysis of your business needs to determine which software options and peripheral equipment will maximize the value of a new POS platform for your business.
What good is new software if you don’t have support when you need it? A significant advantage you want to have in your corner is available 24-hour technical support. Any business with a POS that has a swing or nightly shifts should have an “800” line to call if something breaks or if you have questions. Point of sale system advantages have a lot to do with the people around the product to make it work best for your business.
When you partner with talech to find that perfect POS solution for your business, we work with you to identify which advantages of a point of sale system will best serve your vision in order to find a solution that is perfectly tailored to your needs. Contact us today to sign up for a demo or to learn more about our products and solutions.