An ever-popular niche that small business entrepreneurs have been diving into is the frozen treat business, such as opening ice cream, gelato, and yogurt shops. Known for traditional, as well as diet-friendly, options that pack high amounts of protein, vitamins, and minerals, the frozen treat craze is a popular mainstay among all ages, cultures, and countries. Making the decision to open an ice cream, gelato, or yogurt shop (or even a hybrid!) of your own in a viable location can be very successful in many markets.
While undertaking the necessary business startup processes, it will be important to not overlook the technology needed to become—and stay—competitive. Selecting from all of the point of sale (POS) systems for yogurt shops, ice cream parlors, or gelateria options may make your head spin. Determining the worthiness of each POS platform you examine can be simplified by looking at a handful of important, yet powerful, attributes that can propel your frozen treat shop from novelty to powerhouse.
A POS System Contributes to Your Aesthetic Appearance
Visualize the impact your interior design will have on a customer when they first open your door. Does it feel welcoming enough to get them to advance with confidence to the counter? Will they be able to easily see and read the menu? Does the counter and any other customer-facing preparation areas look clean and well organized? Do your payment processes give the customer a sense of security based on the appearance of the POS terminal alone?
Diving into a popular, competitive industry means that the technology you use must be trendy and competitive. How would you feel as a customer if you went to order a frozen treat, armed with only your smartphone and eWallet, and had to turn around because the POS terminal looked like something out of a 1950s retro diner? A modern POS solution will contribute to an overall attractive aesthetic and will also be wireless, freeing staff to be more proactive in providing a personalized customer experience.
Advanced Data Capabilities Reveal the Thoughts of the Customer
Cutting-edge POS solutions have changed the game for small business owners through the introduction of advanced data management and analytics. And, with the consistency of the data that flows into your POS solution from all areas of your operation, you eliminate the need to manually transfer data from Excel spreadsheets and create your own working formulas that provide insights into customer demand.
Having accurate, easily accessible data at your fingertips allows you to make insightful business decisions, such as crafting personalized promotions or implementing an engaging customer loyalty program, to further boost your sales and build brand recognition. You will also be able to effortlessly mine the data that enters your POS solution to gather valuable information on various aspects of your business, allowing you to optimize your product, strategy, and business operations.
Simplified and Automated Inventory Management
The best POS system for your yogurt shop, ice cream parlor, or gelateria will give you the ability to automate and monitor your inventory without the need for time-consuming manual counts. Ideally, you will want to implement POS software that not only makes tracking your ingredients easy, but can also break down your tubs of ice cream, gelato, or yogurt into ounces or serving sizes. This will give you a detailed snapshot of your inventory, allowing you to make insightful decisions regarding your business operations.
The advanced reporting capabilities that come with such a robust POS software solution will integrate sales data with inventory data. With this feature, you can build inventory monitoring thresholds that automatically alert you when you are running low on an item, or when items are approaching their use-by or expiration dates, thereby reducing waste and creating operational efficiencies.
Getting the Most Out of Your Staff
A budding business requires an ample amount of attention, care, and time—the last thing you need to think about is the logistics of managing staff. Taking a modern approach toward small business staff management is simple with a capable, modern POS software toolset in your pocket. Using a POS-provided app can drastically change how you manage your staff, from payroll and shift scheduling to performance tracking and role assignments.
Employees can use your POS app in a number of ways that empower them while lessening the need for you to oversee them. They can access their schedule via the app, making availability changes to their own schedule. Also, the app can be used to clock in and out of shifts and breaks, or to access payroll and benefits information. Lastly, your staff can monitor their own performance, allowing them to make proactive changes to their processes, elevating the level of service they provide.
Discover POS Systems for Yogurt Shops and Beyond
A POS system does more than just help you manage data and customer relationships; the right solution for you will lessen the operational burden on your shoulders, allowing you to be more creative and spend time promoting your business. With features like advanced data management, process integration across all aspects of your business’ operations, and personalization capabilities to create an enhanced experience for each individual customer, implementing a POS platform is the clear choice for your current (and future) business ventures.
Leading in all aspects of the discovery process for POS systems for yogurt shops and beyond is what the experienced consultants at talech are standing by ready to do. We invest our time in building a comprehensive understanding of your business so that the POS solution you use is perfectly geared for your market. Contact us today to sign up for a demo and learn more about how talech can be your valued POS partner.