At the end of the day, restaurants live and die by their food, right? While that may have been the case in years past, atmosphere and service are rapidly becoming just as important. Keeping things fresh is vital to long-term success. According to the National Restaurant Association, 61% of customers prefer the dining experience, and…
While the POS industry has been around for quite some time, it hasn’t been until fairly recently that the technology has begun to truly innovate. There are several point of sale restaurant trends that stand out as the ones to watch. Identifying the next-gen technological advancements available in POS systems, and to a lesser extent…
As is the case with most businesses today, you probably started out small and, thanks to hard work and smart maneuvering, have a gained a high level of success. As you are watching your business reach its operational capacity, franchising your business may cross your mind as a potential option. First things first: it won’t…
There’s no denying it: Pop-up shops are unlike most other businesses. Whether they’re limited-run restaurants, monthly events, or special, one-night-only affairs, many traditional business tactics are out the window. While sales tracking and reporting are, of course, still important, long-term business strategies don’t always apply (unless, of course, you’re a serial pop-up shop entrepreneur). Like…
Mother’s Day brings retailers and restaurants some fantastic opportunities to increase their levels of customer engagement. The potential windfall to all businesses is illustrated through National Retail Federation (NRF) research, which indicates that 86% of Americans celebrate Mother’s Day, spending $23.1 billion in the process. Regardless of whether you are a boutique retailer or a…
Imagine a tale of two systems: It’s 7:30 in the morning and you have to make an 8:00 am meeting. Your stomach is rumbling and you’re trying to decide between Bob’s Bagels and Jim’s Bakery. Bob’s Bagels has a line out the door and around the corner. On the other hand, Jim’s Bakery just upgraded…
Restaurateurs know the pain of operating with razor-thin profit margins, and any potential place where cost or productivity savings can be made are worth their weight in gold. While on the hunt for cost-cutting solutions for your restaurant, the basics of operating a restaurant must prevail: accurate service, high-quality meals, low wait times, and satisfied…
Data security is critical given the volume of PII and transaction data being collected and stored by businesses. Any security breach, no matter how big or small, can tarnish your reputation and turn away customers. It happens everywhere, such as the loyalty program information breach Panera endured in the spring of 2018. Data breaches are…
Restaurateurs face a growing field of challenges with every meal they serve. Costs continue to rise in the form of insurance, products and supplies, and wages, putting a dent into already slim profit margins. According to industry consulting firm BDO, business margins for QSRs and restaurants are around 10%, with food costs accounting for 35%…
Tax season is an angst-provoking experience that the majority of small business owners dread. It is, unfortunately, one of those things in life that can’t be ignored and is one of the most important, business impactful tasks you are responsible for completing. The sheer amount of potential data needed to complete your taxes and to…