Data security is critical given the volume of PII and transaction data being collected and stored by businesses. Any security breach, no matter how big or small, can tarnish your reputation and turn away customers. It happens everywhere, such as the loyalty program information breach Panera endured in the spring of 2018. Data breaches are…
Restaurateurs face a growing field of challenges with every meal they serve. Costs continue to rise in the form of insurance, products and supplies, and wages, putting a dent into already slim profit margins. According to industry consulting firm BDO, business margins for QSRs and restaurants are around 10%, with food costs accounting for 35%…
Tax season is an angst-provoking experience that the majority of small business owners dread. It is, unfortunately, one of those things in life that can’t be ignored and is one of the most important, business impactful tasks you are responsible for completing. The sheer amount of potential data needed to complete your taxes and to…
Picture this: You walk into a nearby deli that you’ve been wanting to try for months. You’ve stared at the menu for an eternity and you’ve finally decided what you want to order. When you reach the counter and hand them your credit card, you hear those two fateful words: “Cash only.” Looks like you…
If you want to get into the mind of your customer, you need to put yourself in their shoes. How do you shop? What causes you to make a purchase decision? Do you look up a product online first and buy it in a store later, or vice-versa? By answering a few of these questions,…
A guy walks into a bar. There’s a crowd of people bidding for the bartender’s attention and it takes him fifteen minutes just to order a drink. When his drink arrives, it turns out the bartender got his order wrong. But he’s a fun-loving guy, and he tries to have a good time anyway. …
Your point of sale and payment processing systems are a vital component of the day-to-day flow of your restaurant’s operations. Having a payment processing system that allows for the flexibility of the ever-changing flow of your business is crucial. It’s even possible that you have a payment system that isn’t aligned with your operational needs.…
The rise of food trucks has improved countless lives. People have gained access to fast food that’s healthy, high-quality and available in urban areas. Chefs who are passionate about food have become business owners and have found a way to share the food they love with their communities. Food trucks benefit everyone, and if you’re…
It’s the lunch rush at your cafe and things have never been more hectic. Your baristas keep losing track of their orders and making errors, the line is stretching to the door, and customers are starting to get fed up with the wait times. In all the chaos, you find yourself wishing for a better…
Picture this: You’re in the middle of your dinner rush, three of your servers are crowded around your order station, food is getting backed up due to delayed orders, and you just received a customer complaint about their wait time. Sounds like a bit of a nightmare, doesn’t it? Increasing efficiency in your restaurant, from…