Patience is thin for today’s customers, especially when faced with long lines or delays of any kind. Whether it is waiting for aisle assistance, or for a server to ask about a menu item change or even a price check at the register, can all be the cause for a customer to feel unappreciated. Our…
At talech, it’s about more than supplying a product to a paying customer. Each and every member of the talech team care about the success of the businesses we partner with. When you succeed, we succeed. For us, there’s so much more to it than simply profit. Well-run businesses act as a magnet for people…
Have you ever booked a reservation for the hottest new restaurant only to find that the finished product wasn’t worth the hype? That’s a constant struggle of fine dining. Creating the perfect dining experience starts when the customer opens the door. The din of the dining atmosphere combines with the sights and smells in those…
We’ve all been there before. Rushing to meet a deadline, trying to get the last customer out the door, or dealing with an unexpected rush of diners, and then….boom. The POS terminal has frozen. Or crashed. Or the internet has died. Any of these cases quickly elevates your blood pressure as the need to get…
What is the true value of free? The term free sparks images of poorly produced promotional items, or sales that feature buy one, get one offerings. Determining the value in some freebies and loyalty programs, such as getting your free coffee after ten coffee card punches are crystal clear. Other freebies, such as free POS…
Technology is quickly taking over reservation systems. Sadly, many restaurants are still reliant on manual methods for taking and tracking reservations. Pen, desk calendar, and a phone at the hostess stand has long been a staple for taking table reservations. However, this outdated process is way overdue for an overhaul, and following the trend to…
Restaurant owners are faced with challenges on all fronts. Keeping your pulse on customer desires while ensuring that the quality of the food coming out of the kitchen are time consuming. After this, you burn the midnight oil to managing the books and ensure inventory accuracy. Staff scheduling can often become an afterthought in the…
The café and coffee shop wave has arrived. According to Allegra World Coffee Portal’s 2019 Project Café USA report, the café and coffee shop industry has ballooned to an over $45 billion dollar industry and shows a volume growth rate of almost 4%. It is no secret that café owners are looking to ride the…