Click and collect is the practice of ordering and paying for goods online and picking them up in person. It was a growing trend in retail even before the COVID-19 crisis, saving time at grocery stores and providing instant satisfaction to people who don’t want to wait on or pay for shipping. Now it…
The integration of contactless business features has been slowly ramping up across most industries. For small businesses, the promise of line busting and giving staff greater leverage to adapt to increased customer volumes has been a key selling point. However, the current COVID-19 situation has forced many businesses to examine a contactless approach not…
Sales management is the lifeblood of a business. It includes many responsibilities which ensure that a company can continue to be successful. One of these crucial responsibilities involves tracking key metrics that are unique to your industry. Restaurant managers look closely at labor cost percentages, food cost percentages, and inventory turnover rates. The same…
Enhancing your business’ customer service starts with your staff. You have painstakingly aligned your best employees to be on hand during your peak periods, and have instituted a training plan for your newer employees to be mentored by the more senior members of your staff. But what if there was something that you were…
Building your business to the point of it running on its own presents you with a variety of exciting opportunities. Grooming staff to provide the best service possible, and selecting products that are too enticing to be put back on the shelf, are just a couple of examples of the hard work you put…
There is an air of excitement growing around the fantastic POS software features that are now accessible to small and mid-sized business owners. New, emerging POS technologies are quickly becoming a driving force behind the growing competitiveness of smaller businesses. As tempting as it may be to jump into a new POS platform, it…
The internet age has digitized everything but your morning cup of coffee—depending on how you define the word “digital.” The best point of sale software for a café now ties together each aspect of service into a digital connection that links every latte order with every online pre-purchase, and everything that falls in between.…
Your clothing retail store should be as creative as the products it contains. Your vision is the key selling point, after all, so you should be able to spread that influence across the entire shopping experience. Digital point of sale software for clothing retail outlets is the way to unleash that unique creativity. Flexible,…