The decision to pull the trigger on an upgraded or brand new POS solution is not one to take lightly. Optimizing your business processes is a key consideration, but so is ensuring that the customer experience is improved by your project. The variety of bells and whistles on the POS market, while enticing at first…
One of the greatest challenges facing small businesses is meeting the rising expectations of their customers. When you look at “serial switchers,” people who jump from brand to brand, it shows that poor customer service cost businesses $75 billion in 2018, a huge increase from the $13 billion that businesses lost to poor customer service…
Your retail business may offer great products and services, be staffed by knowledgeable, friendly employees, and provide competitive prices, but it will go nowhere without one crucial element: customers. So what’s the best way to attract new customers and retain existing ones? By keeping them happy. Often, that’s through a mobile appointment scheduling app. Offer…
Developing an accurate picture of what the future of point of sale systems could look like can feel about as productive as using a crystal ball to determine the next big thing. As the POS market continues to evolve to stay up to date with business and consumer expectations, staring blankly at a Google search…
The point of sale shopping experience can be more than the end of a transaction. It is an opportunity for one last conversation, one last positive experience you can give your customers. Crafting the ideal point of sale shopping experience begins with providing your customers with flexible and secure payment options that let them take…
The excitement of bringing iPad point of sale hardware into your business is contagious. You and your staff will find yourselves looking at your newly unboxed iPads with admiration and wonder. You or your POS vendor assists you in loading the software onto your devices. The attentive staff goes through the appropriate training, the excitement…
