The general uneasiness that comes with running a restaurant revolves around inaccurate order filling. Sloppy handwriting on an overly full pad of paper, or a splotch of grease over a keyword in an order, can quickly cause a budding long-term relationship with a customer to sour. Offering free items, profuse apologies, and rapid corrections will…
The familiar standby, the cash register, sits proudly on your counter. You have painstakingly placed it in an ideal location and surrounded it with tantalizing treats and microdisplays of products aimed at guiding customers towards adding a bit extra to their purchase. But unfortunately, despite your efforts, inefficiencies start to become evident. Cafe point of…
Keeping up with new and emerging trends is exactly what bar and restaurant owners must do to maintain high levels of customer engagement. Determining the trends to follow, and sorting between those that have staying power versus trends that whisk by unnoticed is an important soft skill for you to possess. Staying on target with…
One of the greatest challenges facing retailers is the need to keep pace with changing technology or risk being left behind by the competition. At the same time, resistance to change is part of our nature. Fortunately, reconciling these two opposing forces — the need to change and desire to keep things as they are…
New technologies allow small businesses to compete with their larger counterparts in many different ways. Yet one of the most productivity-enhancing technologies for retailers remains sorely underused: a point of sale barcode scanner. In fact, a point of sale barcode scanner can be a productivity booster. Pointing out the many benefits of barcodes: Barcodes improve…
Introducing mobility technology can be a freeing choice. No longer tethered, you are free to take your business to nearly anywhere you would like. Whether it is walking the aisles to seek customer interaction, or strolling up to diners to mingle, having mobile technology in place ensures that you can do this without missing anything…
Not long ago, bars and restaurants expected little from their point-of-sale systems other than the ability to record sales and accept payments. Those days are over. Today, POS systems are central to nearly all aspects of managing a bar or restaurant. From inventory tracking to customer relationship management to sales analysis to employee scheduling and…
Deciding which point-of-sale system to buy is one of the most important and complicated decisions a business makes. It’s easy for a business owner to get lost in the details of choosing this platform or that, a traditional all-in-one system or a more modular cloud-based setup. How much to spend? What kind of hardware? Which…