Your customers rely on your bar as a place of refuge. It is a place to escape the daily stresses of life, to meet with friends and coworkers, or to introduce themselves to a potential special someone. Playing part-time therapist, part-time best friend, and part-time drink creator, bartenders play a variety of roles in your…
Customer complaints are the most confronting aspect of retail. It can be hard not to take things personally when someone finds fault with your products, your service, or the way your business operates. But if you can remain calm and if you have a plan in place for how to deal with upset customers, an…
Good help is easy to find. You just might need some retail customer service training tips to get you there. When you’re confident in your own ability to train your retail customer service staff you can focus on hiring the right person, not the right resume. You can look for candidates with the kind of…
The best restaurant point of sale software is the one that works for your unique business. You shouldn’t have to change the way you operate in order to fit the restrictions of your point of sale software. Instead, you should focus first on what features you need to run your restaurant smoothly, and then try…
The painstaking effort you have endured in order to build your business reputation and image is priceless. The long, sleepless nights of figuring out your first-year tax returns. The endless Google searches and online seminars to ensure that the products you choose will steer the people through your doors and not past them. Conducting the…
Finding ways to improve restaurant service quality can be difficult. Providing a dynamic and fresh menu can contribute to enticing diners to return, but for them, it is about more than just the food. When a customer walks into your establishment, they are hopeful in finding a few key items. It is being greeted by…
Running a successful salon means handling a lot of moving parts. The excitement grew as the days on the calendar count down to the moment you opened the doors to your salon for the first time. A fresh sparkle on all of the new equipment. The air acting as a blank canvas, not yet permeated…
The stage is set for your new restaurant. You have decided on the spin that will be given to the cuisine specialties of the house. Your tables have been set up just so, with the perfect table settings to match your tastefully designed interior décor. The staff has been painstakingly hired and trained, from the…