Professional services technology trends are shifting with customer expectations because life as a customer is going to be so much simpler in the next decade. The 2000’s version of the Roaring 20s will be filled with on-demand, always accessible, customized products and services that come with a “not happy, walk away” guarantee. The challenge of…
As the vaping industry continues to explode, many entrepreneurs are rushing to fill storefronts and create websites to take advantage of this trend. The excitement of this trend is carefully guarded, given the recent attempts at increasing legislation that are aimed at reducing the accessibility of some vaping products. This introduces a highly dynamic marketplace…
Point of sale systems for boutique businesses only help build your brand. A key draw to a boutique store is the airy, comfortable feeling that is projected onto customers when they walk through the doors. The relaxed atmosphere and personal shopping touches work together to enhance the customer’s experience, generating sales and positive reviews as…
You hear footsteps in the distance, a low, quiet rumbling. Slowly, but surely, they start to get louder. It seems as though a stampede is approaching your store. That’s when you realize that Black Friday is upon you. Christmas comes early for retailers when Black Friday rolls around. It heralds the arrival of the much…
Have you ever booked a reservation for the hottest new restaurant only to find that the finished product wasn’t worth the hype? That’s a constant struggle of fine dining. Creating the perfect dining experience starts when the customer opens the door. The din of the dining atmosphere combines with the sights and smells in those…
We’ve all been there before. Rushing to meet a deadline, trying to get the last customer out the door, or dealing with an unexpected rush of diners, and then….boom. The POS terminal has frozen. Or crashed. Or the internet has died. Any of these cases quickly elevates your blood pressure as the need to get…
What is the true value of free? The term free sparks images of poorly produced promotional items, or sales that feature buy one, get one offerings. Determining the value in some freebies and loyalty programs, such as getting your free coffee after ten coffee card punches are crystal clear. Other freebies, such as free POS…
Technology is quickly taking over reservation systems. Sadly, many restaurants are still reliant on manual methods for taking and tracking reservations. Pen, desk calendar, and a phone at the hostess stand has long been a staple for taking table reservations. However, this outdated process is way overdue for an overhaul, and following the trend to…